TripAdvisor: World's Top 10 Airlines

Emirates voted the best airline in the world

With all the much deserved fuss that is bedeviling United Airlines for the appalling treatment of passengers following this week's overbooking incident, I had planned to add a major post about that controversy to this blog. However, I have decided instead to add this much more positive post, which is essentially a media release from TripAdvisor, in which they announce the Top Ten best airlines as chosen by their reviewers. It is surely no surprise that United Airlines does not appear in the Top Ten.

- o0o -  

TripAdvisor, the world's largest travel site recently announced the 2017 Travelers' Choice Awards for Airlines, Based on Flyer Reviews

Emirates is the #1 Airline in the World; Delta and JetBlue Top North American Lists

1 Emirates: "Excellent Experience" Dale B > "My experience was excellent. Food was great, inflight entertainment was top notch, very modern and up to date system."

TripAdvisor, the travel planning and booking site, today announced the winners of its first annual travelers' Choice awards for airlines, recognizing travelers' favorite carriers around the globe. Emirates was named the top airline in the world, followed by Singapore Airlines and Azul.

The awards honor 50 airlines overall, including top lists for the World, Europe, North America, the Middle East and Africa; as well as 16 regional winners. The awards also highlight top airlines by level of service, covering First Class, Business Class, Premium Economy and Economy. Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travelers worldwide, over a 12-month period. The hallmarks of Travelers' Choice award winners are outstanding service, quality and value.

"We are proud to announce the inaugural Travelers' Choice awards for airlines, to help travelers make the most well-informed air travel decisions, based on the experiences of the global TripAdvisor community," said Bryan Saltzburg, senior vice president and general manager for TripAdvisor Flights. 

"The airline industry is investing billions of dollars in new aircraft and service enhancements to differentiate the flying experience and these awards recognize the carriers offering the very best experiences and value to the traveling public."

"We are honored to be named the Best Airline in the World in the TripAdvisor Travelers' Choice Awards for Airlines 2017," said Sir Tim Clark, President, Emirates Airlines. "The fact that the awards are a result of unbiased reviews and feedback speaks to our commitment to deliver a superior travel experience for our customers. We want travelers to continue making Emirates their first choice whenever they think to travel. That is why we continue to invest in products and services across all classes, and why our service teams work hard and put their hearts into providing the very best experience for our customers both onboard and on the ground every day."

"Our mission of inspiring humanity sets us apart from every other airline," said Joanna Geraghty, JetBlue executive vice president of customer experience. "This recognition by TripAdvisor and our customers demonstrates once again, that we are on the right path.  Thanks to our 20,000 crewmembers who live and breathe our unique values every day. It's our culture that inspires us to provide exceptional service, while we continue to build upon the product our customers love."

Singapore Airlines came in at the number two spot

Among the top 10 global list, Asia holds the highest number of individual winners, with total of five (Singapore Airlines, Korean Air, Japan Airlines, Thai Smile and Garuda Indonesia); followed by the United States, with two airlines in the top rankings: JetBlue and Alaska Airlines, in fourth and ninth places, respectively.

Top 10 Airlines in the World:

1.      Emirates, United Arab Emirates
2.      Singapore Airlines, Singapore
3.      Azul, Brazil
4.      JetBlue, United States
5.      Air New Zealand, New Zealand
6.      Korean Air, South Korea
7.      Japan Airlines, Japan
8.      Thai Smile, Thailand
9.      Alaska Airlines, United States
10.  Garuda Indonesia, Indonesia

2 Singapore Airlines: "My preferred airlines. Great food, really helpful flight crew. The best." Anne B > "I love travelling with Singapore airline. It is a real pleasure. The flight crew are always caring and courteous. The in flight food excellent. Good leg room. Definitely my preferred airline."

Class of Service Global Winners:

Best First Class: Emirates, United Arab Emirates
Best Business Class: Aeroflot, Russia
Best Premium Economy Class in the World: Air New Zealand, New Zealand
Best Economy Class in the World: Emirates, United Arab Emirates

Jet Blue was named the best of the American airlines

North America Awards:

Top Major Airline in North America:
Delta Air Lines, United States

Top Mid-Size & Low Cost Airlines in North America:

1.      JetBlue, United States
2.      Alaska Airlines, United States
3.      Southwest, United States
4.      Virgin America, United States
5.      Westjet, Canada

4 JetBlue: "Awesome!" Cheryl T. B > "The crew was just awesome. From their greeting to their smiles. The flight was smooth and the seats were amazingly comfortable."

For the complete list of winners from the 2017 Travelers' Choice awards for airlines, visit  www.tripadvisor.com/TravelersChoice-Airlines. Travelers can also follow the conversation on Twitter at #TravelersChoice.

TripAdvisor is the world's largest travel site**. Travelers can read millions of reviews and opinions and book their next trip at: www.tripadvisor.com.

Methodology: Winners were based on airline reviews submitted on TripAdvisor Flights from February 2016 to February 2017.

My Top iPad Apps: Part 2

The story so far… In two previous posts, I wrote about travelling across America with my iPad 2, and listed my favourite apps in terms of their usefulness in part one of this series. Now read on…

Maps (the original Google app)

Ah, maps. I wrote recently about just one of the problems facing the new Apple Maps app, and I won’t repeat myself here. However, it is pretty much impossible to travel anywhere, let alone on an extended journey, and not refer to a map of some type. Thankfully, I was able to use Google Maps throughout my trip before the app was dropped from the latest iOS6 upgrade, a fact I am very grateful for.

Since I was travelling without a car, and by necessity had to make I use of public transport in the cities I visited, Google Maps was indispensable for pointing me in the right direction, and for working out which buses or subway routes would get me to my destination in the shortest possible time. And because I didn’t have a permanent WiFi connection, one of the iPad functions I made regular use of, was the ability to capture screen shots (when I was online), of street maps and any city neighbourhoods I wanted to explore. These were stored in folders for offline referral. Once I moved on from the city I was visiting, I would delete the maps to make space for new ones.

TripAdvisor

The TripAdvisor app provides access to more than 75 million reviews and opinions by travellers in every corner of the planet. TripAdvisor makes it easy to find and compare car hire and airfares, hotels and restaurants, and learn about galleries, museums, and other attractions wherever you might be visiting. I have added my own modest hotel reviews, and reviews for some of the places I visited, but there are many more I can – and should – add. The app is ideal for searching out last minute places to visit while on the road, but of course, one should have conducted this type of research well before arrival in some far-flung location.

Screenshot of the Choice Hotels iPad app.

Choice Hotels 

I stayed in eight hotels during my last trip, but it wasn’t until I was at my third hotel that I remembered that on a previous round the world trip in 2010, I had signed up with the Choice Hotels group of companies to try and take advantage of their rewards program.

iPad in hand, I checked the apps store and found the Choice Hotels application which made searching for, and comparing the more than 6,000 hotels within the group very easy and convenient.

I spent almost five weeks in various Choice Hotels racking up more than 20,000 reward points – which I have yet to redeem – and for which I will eventually add reviews on this blog. I loved having the ability to filter and sort hotel search results by price and location (see screenshot); book hotels from within the app, and even cancel reservations if needed. You can also view hotel details, amenities and photo galleries, and find various points of interests in map view along with hotel search results

Facebook

I think it is fair to say that Facebook has become the de facto website for keeping in touch with friends and family members at home, or elsewhere in the world, whether or not you are travelling. The iPad app is constantly being improved and is easy to use. Uploading trip photographs and adding messages is a breeze, and as much as I have ongoing concerns about privacy issues with Facebook, it is still probably the best way (apart from mass emailings) to keep in touch with a large number of people with the least amount of effort.

Skype
Millions of people around the world have signed on to Skype, the company that has helped revolutionize the online phone business. The Skype iPad app allows users to make free voice and video calls to anyone else on Skype – providing both callers have Skype accounts. Even calling family or friends via Skype’s pre-paid service is much cheaper than using your mobile/cell phone company’s global roaming service. Or global rorting, as I like to call it. Just add a few dollars of Skype Credit to your account and away you go.

World Clock
I stopped wearing a watch when I first bought my by now ancient iPhone 3GS. Since the phone was rarely out of my hands, I made regular use of the device’s Clock app, thereby allowing me to leave my watch unused. For some unexplainable reason, Apple chose not to include the Clock app on the new iPad’s (a mistake that has now been rectified), which of course gave app designers around the world a chance to fill the gap with clock apps of their own design. World Clock has become one of the most popular of these apps, and I found it to be perfect for keeping tabs on time shifts as I travelled across America, and for keeping in touch with family members in Greece and Australia. Now that I am back in Adelaide, the app is just as useful for checking the time in Tucson (Arizona,) New York City, Athens (Greece), and elsewhere.

And last, but by no means least. Since All work and no play, makes Jack (or Jim) a dull boy, my game of choice was, and still remains Backgammon. I have a love/hate relationship with this game: I love it when I win, and I hate it when I lose. Either way, it is endlessly challenging, and the version I have seems to be one of the better Backgammon apps around, although it does have its idiosyncrasies.

I also had a bunch of apps which many travel sites often recommend. These included TripIt, Evernote, Priceline, Urbanspoon and Yelp. However, I made no use at all of these apps during my travels.

Trip Advisor: Experts On Tap

~ I’ve written several times already about researching my New York trip. Today, however, I wanted to write about one of the best online sources for travel research I have discovered anywhere.

TripAdvisor.com features more than 30 million travel reviews and opinions from real travellers around the world; Over a million businesses covering 70,000+ cities, 450,000 hotels, 90,000+ attractions, and 560,000+ restaurants; Over two million candid traveller hotel photos covering 100,000+ hotels; and thousands of forums where you can ask (and answer) questions on any aspect of travel you care to ask about.
While I have only made selected use of TripAdvisor and the New York City forums in particular, there can’t be too many places on the planet that are not covered by a forum on the site.
I have used TripAdvisor to search for reviews of hotels, restaurants, and other places, and even contributed a review or two of my own), but it is the forums where TripAdvisor is proving to be most useful as I plan my New York stay. By reading through dozens of previously asked questions from prospective travellers to New York City (and asking a few of my own), I have learned about unusual tours, off-beat locations, and gained insider knowledge about many other hidden gems that most visitors to the city miss.
For example, take the responses to the question: Something different to do for a frequent traveler to NYC? (from someone calling themselves ‘MaconMemories’).
Reading through the 26 replies I learned about the Louis Armstrong House museum in Queens; the new(ish) Highline walkway; Italian cooking classes; a food tour with the Enthusiastic Gourmet; discovered the Walk New York City site; and this site which seems to list every major museum and gallery in New York. Add to all of this suggestions for exploring parts of the Bronx, Brooklyn and Queens, and you can see there are a wide range of possible activities to consider - and all from just one query.
Some forum members are so knowledgeable about their city they have been designated Destination Experts by TripAdvisor. Indeed, some of these experts have posted thousands of replies to queries from travellers all over the world. And when I say ‘thousands’, I mean thousands. Some Destination Experts have post 10, 20, 30, and even 40 thousand or more replies to questions! I don’t know if these people have lives outside of answering queries on TripAdvisor, but they are always knowledgeable, patient, courteous, and very generous with their time.
Anyone can search through and read answers to previously posted questions, but if you want to ask a question yourself (or post a reply) you must create a user account first.

I have no hesitation in saying that TripAdvisor – and especially the forums there – is my first online stop when looking for ideas and answers to the many inevitable travel related questions I have.