24 Hour Internet - $27.50!

~ Excuse me while I vent my spleen! I’ve just been reading a review of the Oaks Plaza Pier Hotel (15, Holdfast Promenade, Glenelg, Phone: 8350 6688), in my local Adelaide weekend paper, The Advertiser (May 8, 2010).

Dianne Mattsson, the reviewer, gives the hotel an overall rating of four stars, and for all I know it deserves everyone of them. However, the thing that has got my blood boiling is the list of ‘facilities’ she mentions – one of which includes 24 hour Internet access for AU$27.50* per day.

Twenty-seven fifty!

You can park your car with them for $16.00 a day, but if you want Internet access you have to pay $27.50 per day!

Are they mad?

Almost every budget chain hotel/motel in America provides free WiFi Internet access as a matter of policy, and here in Australia we have some dinky little hotel charging $27.50 a day. Do they think people are going to spend their whole stay locked in their rooms surfing the Internet? Are they afraid that the few cents it costs them to provide Internet access for each room is going to send them broke? Can’t they see, providing free Internet could set them apart from their opposition and give them the edge they need to attract more guests?

Heck if it really is that expensive to provide ‘free’ WiFi to each room, why not add a few dollars per day to each room rate, and recoup their investment that way. Some guests will use the service a lot; others will use it a little; and still others not at all.

In an age when WiFi enabled computers and mobile phones are ubiquitous, it makes no sense to charge your guests an extra $27.50 a day to keep in touch with family, friends, or the boss. Especially, when more and more local cafés are providing free WiFi to attract customers through their doors.

Mind you, the Oaks Plaza Pier Hotel is not alone in slugging travellers huge fees for Internet access. In Australia this appears to be the ‘rule’ rather than the exception. So in their defence, the hotel might argue they are just following the industry norm. To which I would say, So what? How about thinking outside the square? More importantly, how about joining the rest of us in the 21st Century, and providing what should be an essential service to your guests – just like the ‘free’ linen service, television, and other standard room facilities every traveller now takes for granted.

For my part, I will never pay extra for Internet access, when I can choose a hotel that provides the service as part of their standard booking. The more travellers refuse to pay extra (and explain why they choose not to stay at hotels that do charge extra fees), the sooner these hotels will begin to include free WiFi or broadband access as part of their standard service.

* While the Oaks Plaza Pier Hotel does give you the option to pay $10 for two hours of Internet access, in my opinion this is even more a waste of money, and a further insult to their guests.

The Cultural Explorer: South Africa

~ I’ve never been to South Africa, but with interest in the country building as the Fifa World Cup Soccer competition gets closer and closer (11 June-11 July, 2010), now might be the perfect time to think about travelling there and seeing if South Africa has more to offer than soccer and safari’s.

For those who seek meaning, connection, and want to make a difference as they travel, a San Francisco-based cultural and philanthropic tour company, is offering a one-of-a-kind Zulu ‘empowerment’ volunteer tour into Kwa-Zulu Natal, South Africa.

This three-week trip in September 2010 (September 4-25), organised by The Cultural Explorer, gives volunteer travellers the rare opportunity to immerse themselves in the vibrant Zulu culture while participating in a variety of service-oriented projects. Travellers will be encouraged to design a project based on their own interests and skills: for example, volunteers might want to refurbish a school or to tutor students in math, science, English and art. Other volunteers might choose to work with children an orphanage or teach in a creche (day care centre). And still others might want to teach marketable skills to Zulu women and young people or assist rural businesswomen with marketing ideas.

Volunteer travellers will stay in a lovely hotel in the small rural town of Eshowe. There will be excursions daily into the numerous nearby Zulu villages -- with opportunities to observe traditional and contemporary life, attend a Zulu wedding, birthday, or healing celebration. Volunteers will visit with the local sangomas (traditional healers), the only white sangoma in South Africa, and attend meetings with Zulu educators. Travellers will also enjoy lively dinners with local activists, politicians, and entrepreneurs who are invested in making positive change within the Zulu community.

Volunteer travellers will also spend a weekend on a safari in the Hluhluwe Umfolozi Game Reserve, the oldest game park in South Africa, looking for the Big Five: lion, leopard, rhino, elephant and Cape buffalo. Also planned is side trip into the city of Durban and a chance to visit the beaches along the Indian Ocean.

The Zulu Empowerment trip starts in Johannesburg, South Africa's largest city, with an in-depth history lesson and an excursion to the Apartheid museum, Origins Centre, the thriving township of Soweto, and downtown Johannesburg. Travellers will be treated to authentic South African foods and music. The volunteer portion of the trip will be based in Kwa-Zulu Natal, about 7 hours south of Johannesburg, an area known for it's large Zulu population and diverse terrain.

Pat Walker, founder of The Cultural Explorer, has spent several years cultivating contacts within the Zulu communities in Natal. Her company offers both group and individual trips, and specialises in authentic cultural, volunteer, and philanthropic travel experiences.

Travellers will meet with her personal contacts and colleagues. "This is a one-of-a-kind volunteer trip," she says. “We have teamed up with a local family-run organisation that has been working in this area for several years. We find and their projects to be authentic and they really do make a big difference in the lives of the Zulu community. We are pleased to make this volunteer trip available to adventurous travellers who want to go beyond the ordinary travel experience."

About the Zulu:
The Zulu are the largest South African ethnic group of an estimated 10–11 million people who live mainly in the province of KwaZulu-Natal. Their language, Zulu, is a Bantu language. The Zulu Kingdom played a major role in South African history during the 19th and 20th centuries and the Zulu were known as fierce and determined warriors. Under apartheid, Zulu people were classed as third-class citizens and suffered from state-sanctioned discrimination. They remain today the most numerous ethnic group in South Africa, and now have equal rights along with all other citizens. The current president of South Africa, Jacob Zuma, is a Zulu.

Speaking of South Africa. Recently, I became aware of some amazing footage currently online via YouTube. Titled, Battle at Kruger the video shows a pride of lions attacking a young buffalo at Kruger National Park. What is really incredible is the fight the young creature puts up to survive and the even more amazing footage of the buffalo herd fighting off the lions in an attempt to save the calf. Warning: Not for the faint hearted!

Lonely Planet Deals with Discount Codes

~ I recently wrote about a bunch of free iPhone applications being offered by Lonely Planet through the iTunes site. While that amazing offer has since ended, from time to time the company continues to offer good deals on some of their many other products.

For example, Lonely Planet are currently offering 30% discounts across the entire Gifts to Inspire category; and 30% discounts on all their National Park and Wildlife guides. You can also pick up a free Latin American or European phrase book with the purchase of the Peru country guide, or the Discover Europe guide book. And lastly, you can now buy the USA Book for just $19.99.

What's the catch?

These offers are available for a limited time only, and only if you use individual coupon codes with each purchase.

The 'good' news?

I just happen to have those coupon codes right here! So if you are planning a trip to Europe, Peru, or the USA (and are planning to visit some of America's great National Parks), then why not save yourself some money by following the links below and using the codes at the check out stage of your purchase to save some money.

Click here to Save 30% on Lonely Planet's entire Gifts to Inspire category. Use coupon code LPMOTHER

Click here to Get The USA Book for only $19.99. Use coupon code MEMUSA at checkout

Click here to Get a FREE Latin American phrase book with the purchase of the Peru country guide. Use coupon code NEWPERU at check out.

Click here to Get a FREE European phrase book with the purchase of Discover Europe guide book. Use coupon code SPEAKEU at checkout

And finally, click here to Save 30% on all National Park and Wildlife guides. Use coupon code PARKS at checkout

Note: Image for illustration purposes only

Trip Advisor: Experts On Tap

~ I’ve written several times already about researching my New York trip. Today, however, I wanted to write about one of the best online sources for travel research I have discovered anywhere.

TripAdvisor.com features more than 30 million travel reviews and opinions from real travellers around the world; Over a million businesses covering 70,000+ cities, 450,000 hotels, 90,000+ attractions, and 560,000+ restaurants; Over two million candid traveller hotel photos covering 100,000+ hotels; and thousands of forums where you can ask (and answer) questions on any aspect of travel you care to ask about.
While I have only made selected use of TripAdvisor and the New York City forums in particular, there can’t be too many places on the planet that are not covered by a forum on the site.
I have used TripAdvisor to search for reviews of hotels, restaurants, and other places, and even contributed a review or two of my own), but it is the forums where TripAdvisor is proving to be most useful as I plan my New York stay. By reading through dozens of previously asked questions from prospective travellers to New York City (and asking a few of my own), I have learned about unusual tours, off-beat locations, and gained insider knowledge about many other hidden gems that most visitors to the city miss.
For example, take the responses to the question: Something different to do for a frequent traveler to NYC? (from someone calling themselves ‘MaconMemories’).
Reading through the 26 replies I learned about the Louis Armstrong House museum in Queens; the new(ish) Highline walkway; Italian cooking classes; a food tour with the Enthusiastic Gourmet; discovered the Walk New York City site; and this site which seems to list every major museum and gallery in New York. Add to all of this suggestions for exploring parts of the Bronx, Brooklyn and Queens, and you can see there are a wide range of possible activities to consider - and all from just one query.
Some forum members are so knowledgeable about their city they have been designated Destination Experts by TripAdvisor. Indeed, some of these experts have posted thousands of replies to queries from travellers all over the world. And when I say ‘thousands’, I mean thousands. Some Destination Experts have post 10, 20, 30, and even 40 thousand or more replies to questions! I don’t know if these people have lives outside of answering queries on TripAdvisor, but they are always knowledgeable, patient, courteous, and very generous with their time.
Anyone can search through and read answers to previously posted questions, but if you want to ask a question yourself (or post a reply) you must create a user account first.

I have no hesitation in saying that TripAdvisor – and especially the forums there – is my first online stop when looking for ideas and answers to the many inevitable travel related questions I have.

Researching for Travel

~ How much research is too much? I ask this question because I have been spending hours online researching my summer New York trip, and everyday I find new and exciting events, places, and activities to add to my already extensive notes and burgeoning lists.

At some point you have to stop researching and start arranging your findings into some sort of coherent order so as to get a better idea of what your findings reveal. I’m probably at that point with researching my New York trip. In fact, I’ve got more than enough pencilled in to keep me busy for the whole of my stay, but I keep discovering extra things to add to my schedule. To make matters worse, several major events have yet to publish their full summer programs, which means I will need to return to their websites over the next month or so, to see what their final schedules will look like.

At least I know I will never be bored!

I believe it was Samuel Johnson who said of London, England, "The man who is tired of London is tired of life, for there is in London all that life can afford." A statement that surely applies to New York City even more so than London.

I certainly don’t expect to be bored in New York, and if I am, I will have no-one to blame but myself!

When I have more time I will list some of the many activities I am considering for my stay, but right now I’ve got to get back to my research. In the meantime take a look at my New York Dreaming entry…